SHIPPING TAKES ONLY 7-14 Working Days
Shipping Methods
Dear Customers.we can ship your order to worldwide !As for the shipping methods, we usually ship your order by
EMS to most major destinations in the world. But some area in the world like South Africa, Netherlands and so on
can't be reached by EMS, so we may change it into Hongkong Air Mail automatically without notifying you. Please
refer to the following shipping time of two shipping methods.
Total Delivery Time
1.Processing Time (five working days)
= From the time we received your order to the time we start to package your order. Five working days (except
two weekend holidays) to get your order looked at, your payment confirmed, to make sure the shipping
address is correct and to collect the items you purchased.
2.Packaging Time (one or two working days)
= Your order will be sent to the shipping company on the day of packing or no later than the next day.
3.Shipping Time
= The time it takes for the shipping company to drive or fly your package to you.EMS: 5 to 7 shipping days. (
Tracking website:http://www.ems.com.cn/english-main.jsp)Hongkong Air Mail: 7 to 15 shipping days. (
Tracking website:http://app3.hongkongpost.com/CGI/mt/enquiry.jsp)
Shipping Fee
EMS Free shipping Now to Worldwide!We are not responsible for any import tax charged on your package.
But most of packages are marked "gift, value under $50", so you do not need to pay the tax.
Tracking Methods
After your order is dispatched, we will offer you EMS or Hongkong Air Mail tracking no. & websiteThere are two
methods to get above information from us,1. Visit our website and re-login to check the update status.
2. Check your e-mail, for we will send update status to your e-mail address.Note: (If you can't check it
immediately with the tracking no. , please wait with patience. Some time is required by Express Company do
uploading).
Note:
When receiving and signing for the cargo, you must inspect the cargo carefully to make sure whether it is perfect or
not; you should send letter for us instead of signing for if it has any breakage; we will help you to process! But if
after receiving and signing for said again the product has any question, we are generally irresponsible!
1. If you find the parcel broken when delivery, please open the parcel to check whether items are kept intactly. If
not, please refuse delivery. When the parcel is returned to us automatically, we will confirm if the damage is made
during transportation. If yes, we will send you a new one of same model for exhcange or fully refund your money
according to your request.
2. If you want to return the parcel already signed by you, please email us to get the shipping address where your
parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong
shipping address without asking for our customer support's advice.